How to add a text block to your contact form

In this guide we’ll show you how to add a text block field to your Sticky Floating contact form. You can use this feature to add a personalised title or message to your contact form, for example ”Got any questions? Get in touch now!” or even add a clickable link to another page. It will appear at the top of your contact form, before all fields.

Let’s get right into it! Open the Sticky Floating Contact Form app in your Shopify admin panel. The app settings menu will open up. Scroll down and click on the ”+ NEW CUSTOM FIELD” button.

Now you will see all custom field options. Important!: please note you can have no more than 6 custom fields at the same time.

Click on the ”Text block” button to insert the feature to your contact form. It will appear at the top of your Contact Form settings. To activate it, check the ”Enable text block” box. To disable it, uncheck the ”Enable text block” box and to delete it, click on the trash icon to the right.

This feature is meant to further personalise your contact form and engage your website visitors with a catchy message or direct them to another internal or external webpage. Your text will appear at the top of your contact form, on top of all fields. You can customise it to be in standard, bold, italic or underlined style from the buttons above the text block box, or add a clickable link. 

If you choose to add a clickable link to your text block, you will be asked to enter the destination URL (which can also be ”covered” by link text) and whether you want the link to open in a new tab. 

If you want only part of your text to be clickable, you can highlight that part and apply the ”link” option to that specific part only. For example, if you text is ”Any questions? Have you checked our FAQ page”, you can add only the word ”FAQ” to contain a redirect link.

When you’re done, don’t forget to click on ”Save changes” at the bottom of the page. In the end, depending on your settings and personalisation, your contact form with a custom text block message/ link may look something like this:

You can read how to add custom fields to your contact form here and also how to add a reCaptcha to your widget here.

Still have questions? Ping us at our Facebook group, and we’d love to help out!