Deliver exceptional customer service with a live chat app.
Shopify App Store (200+ Reviews)
For small team size with only one customer support representative
FreeFor professional individuals and teams. Scales well for businesses with a large number of agents
For small team size with only one customer support representative
FreeFor professional individuals and teams. Scales well for businesses with a large number of agents
Chatway is the ultimate solution to help you connect and engage with your store visitors and customers in real time. It makes providing quick and tailored responses easy, boosting customer happiness and loyalty.
Chatway for Shopify lets you interact with your store visitors and customers in real time, provide assistance, and answer questions promptly.
Chatway provides customer's details, device information and conversation histories, which can help you understand your customers' needs and preferences.
A free plan is available, or upgrade to the Pro plan to access our robust live chat capabilities.
Easily link Chatway with your Facebook and promptly respond to messages from your Facebook customers directly through your Chatway account.
Want to include a file in your conversation? Chatway for Shopify allows you to easily share content and files within chat for better customer support.
The Chatway for Shopify app is fully customizable. You can tailor it to fit your brand's preferences.
Chatway for Shopify simplifies teamwork by allowing you to add your team members as agents and assign specific conversations to them. This ensures seamless collaboration within your team.
Stay informed of your support activities. Our overview provides you with valuable insights, displaying customer support requests, both resolved and unresolved, as well as your agents activities within the selected timeframe.
Talk with your store visitors on the go. Chatway is accessible to both Android and iPhone users. You can easily download Chatway from the App Store for iPhone and the Play Store for Android devices.
TRUSTED BY LEADING COMPANIES WORLDWIDE
We have built Shopify websites and plugins for a long time. We know exactly what you need.
We LOVE Shopify. Our Business is based on helping the community and building great plugins.
Fast loading, clean code and great results are the things that we most care about when we launch a plugin.
All of our plugins are super easy-to-use, and you can find FAQ for each product on its page.
Our support is always available for any technical question! Or even just for saying HI π