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Wix App Store (200+ Reviews)

Monthly Plan
Annual Plan
Best value
Chatway for Wix
Recommended Free

Get Started with all the essentials, no credit card required.

Free
Get Started Access Plus features for 14 days
Recommended
Solo

For professionals

$29/month Billed monthly
Start 14-day free trial Cancel anytime
Recommended
Team

For small teams

$79/month Billed monthly
Start 14-day free trial Cancel anytime
Recommended
Plus

For growing businesses

$149/month Billed monthly
Start 14-day free trial Cancel anytime
Chatway
1
100
1
1
Agents Seats Included
1
1
4
10
Chat history Access and refer to past conversations for context and continuity. In the free plan you have 30-days history access.
30 Days
Unlimited
Unlimited
Unlimited
Unlimited Conversation Engage with an unlimited number of visitors and have unlimited conversations with them.
FAQs & canned responses Display FAQs on chat widget and save prewritten responses that are frequently used.
iOS & Android mobile apps Manage live chats on the go with our mobile app, available on Google Play store and App store.
Widget customization Customize your chat widget as per your brand guidelines.
Social chat buttons Add buttons for social channels to your Chatway widget, including WhatsApp, Phone, Mobile, Instagram, Facebook, Messenger, Line, Telegram, SMS, or any custom channel. Visitors can click these buttons to be redirected to the respective channels.
Real-time visitor insights View live visitors on your website, see their country and current page, and start a chat to engage them instantly.
Shopify & WooCommerce sync Connect Shopify and Woocommerce store to sync order, cart, product data
Email, Facebook Messanger & Instagram integration Stay on top of every conversation by connecting your email, Facebook Messenger and Instagram accounts. Reply to emails and DMs seamlessly from your Chatway dashboard.
Page & country targeting Choose where to display the chat widget by selecting specific website pages. You can also target users by country and show the widget only to visitors from selected locations.
Tags, custom data & segments Organize conversations with tags, track visitor details with custom data, and group website visitors into segments for targeted engagement
Private notes & reminders Add private notes & reminders to chats for internal reference, visible only to your team.
Remove Chatway branding Keep the focus on your brand by removing Chatway branding from the chat widget.
Automation & Workflows (engage visitors & automate tasks with triggers & rules) Use triggers and rules to engage the right visitors at the right time without any manual effort needed.
Priority support Get faster responses and dedicated help from our support team.
Multi-widget support Create and manage multiple chat widgets for different websites or pages.
Multiple inboxes Easily manage multiple websites and channels by creating separate inboxes and assigning agents accordingly.
Additional Seats
$19 per seat/month
$19 per seat/month
$19 per seat/month
$192 per seat/year
$192 per seat/year
$192 per seat/year
Free

Get Started with all the essentials, no credit card required.

Free
Get Started Access Plus features for 14 days
1 visitors per month 1
  • Agents Seats Included: 1
  • Chat history: 30 Days Access and refer to past conversations for context and continuity. In the free plan you have 30-days history access.
  • Unlimited Conversation Engage with an unlimited number of visitors and have unlimited conversations with them.
  • FAQs & canned responses Display FAQs on chat widget and save prewritten responses that are frequently used.
  • iOS & Android mobile apps Manage live chats on the go with our mobile app, available on Google Play store and App store.
  • Widget customization Customize your chat widget as per your brand guidelines.
  • Social chat buttons Add buttons for social channels to your Chatway widget, including WhatsApp, Phone, Mobile, Instagram, Facebook, Messenger, Line, Telegram, SMS, or any custom channel. Visitors can click these buttons to be redirected to the respective channels.
Solo

For professionals

$29/month
Billed monthly
Start 14-day free trial Cancel anytime
100 visitors per month 100
  • Agents Seats Included: 1
  • Chat history: Unlimited Access and refer to past conversations for context and continuity. In the free plan you have 30-days history access.
  • Real-time visitor insights View live visitors on your website, see their country and current page, and start a chat to engage them instantly.
  • Shopify & WooCommerce sync Connect Shopify and Woocommerce store to sync order, cart, product data
  • Email, Facebook Messanger & Instagram integration Stay on top of every conversation by connecting your email, Facebook Messenger and Instagram accounts. Reply to emails and DMs seamlessly from your Chatway dashboard.
  • Page & country targeting Choose where to display the chat widget by selecting specific website pages. You can also target users by country and show the widget only to visitors from selected locations.
  • Tags, custom data & segments Organize conversations with tags, track visitor details with custom data, and group website visitors into segments for targeted engagement
  • Private notes & reminders Add private notes & reminders to chats for internal reference, visible only to your team.
  • Remove Chatway branding Keep the focus on your brand by removing Chatway branding from the chat widget.
  • Additional Seats: $19 per seat/month
  • Additional Seats: $192 per seat/year
Team

For small teams

$79/month
Billed monthly
Start 14-day free trial Cancel anytime
1 visitors per month 1
  • Agents Seats Included: 4
  • Chat history: Unlimited Access and refer to past conversations for context and continuity. In the free plan you have 30-days history access.
  • Real-time visitor insights View live visitors on your website, see their country and current page, and start a chat to engage them instantly.
  • Shopify & WooCommerce sync Connect Shopify and Woocommerce store to sync order, cart, product data
  • Email, Facebook Messanger & Instagram integration Stay on top of every conversation by connecting your email, Facebook Messenger and Instagram accounts. Reply to emails and DMs seamlessly from your Chatway dashboard.
  • Page & country targeting Choose where to display the chat widget by selecting specific website pages. You can also target users by country and show the widget only to visitors from selected locations.
  • Tags, custom data & segments Organize conversations with tags, track visitor details with custom data, and group website visitors into segments for targeted engagement
  • Private notes & reminders Add private notes & reminders to chats for internal reference, visible only to your team.
  • Remove Chatway branding Keep the focus on your brand by removing Chatway branding from the chat widget.
  • Automation & Workflows (engage visitors & automate tasks with triggers & rules) Use triggers and rules to engage the right visitors at the right time without any manual effort needed.
  • Additional Seats: $19 per seat/month
  • Additional Seats: $192 per seat/year
Plus

For growing businesses

$149/month
Billed monthly
Start 14-day free trial Cancel anytime
1 visitors per month 1
  • Agents Seats Included: 10
  • Chat history: Unlimited Access and refer to past conversations for context and continuity. In the free plan you have 30-days history access.
  • Real-time visitor insights View live visitors on your website, see their country and current page, and start a chat to engage them instantly.
  • Shopify & WooCommerce sync Connect Shopify and Woocommerce store to sync order, cart, product data
  • Email, Facebook Messanger & Instagram integration Stay on top of every conversation by connecting your email, Facebook Messenger and Instagram accounts. Reply to emails and DMs seamlessly from your Chatway dashboard.
  • Page & country targeting Choose where to display the chat widget by selecting specific website pages. You can also target users by country and show the widget only to visitors from selected locations.
  • Tags, custom data & segments Organize conversations with tags, track visitor details with custom data, and group website visitors into segments for targeted engagement
  • Private notes & reminders Add private notes & reminders to chats for internal reference, visible only to your team.
  • Remove Chatway branding Keep the focus on your brand by removing Chatway branding from the chat widget.
  • Automation & Workflows (engage visitors & automate tasks with triggers & rules) Use triggers and rules to engage the right visitors at the right time without any manual effort needed.
  • Priority support Get faster responses and dedicated help from our support team.
  • Multi-widget support Create and manage multiple chat widgets for different websites or pages.
  • Multiple inboxes Easily manage multiple websites and channels by creating separate inboxes and assigning agents accordingly.
  • Additional Seats: $19 per seat/month
  • Additional Seats: $192 per seat/year

Why Chatway?

Widget Customization

Tailor the live chat interface to match your brand's identity by adjusting elements such as colors, icons, positioning, and more. This can help reinforce your brand identity, making your brand more recognizable and memorable to customers.

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Widget Customization
Canned Responses

Canned Responses

Create a library of pre-written responses for frequently asked questions to streamline communication, cut down wait times, and enhance the overall customer experience.

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Team Collaboration

Invite and assign roles to multiple agents to ensure efficient customer support. Utilize tools like private notes and reminders to manage tasks effectively and promote smooth collaboration within your team.

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Team Collaboration
Multilingual Support

Multilingual Support

Communicate with visitors in their preferred language using our multilingual chat widget, which supports over 20 languages, including Spanish, French, Hebrew, Portuguese, and more.

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Mobile Apps

Stay connected and responsive wherever you are with our mobile apps for both Android and iOS. Never miss an opportunity to engage with customers by providing support on the go.

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Mobile Apps
Segmentation, tags and custom data

Segmentation, tags and custom data

Categorize and label conversations based on specific criteria like behavior and demographics. Add custom data, such as purchase history and account details, to deliver more personalized and helpful support.

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Notifications

Receive email and push notifications for every incoming message, empowering you to respond swiftly. This enables you to stay ahead of customer expectations and deliver outstanding support.

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Notifications
Analytics

Analytics

Gain valuable insights into chat agents' activities and interactions with customers.  With analytics, you can refine your chat strategy, enhance agent productivity, and deliver great customer experiences.

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Email and Messenger Integration

Connect email and Messenger to Chatway and manage conversations from these platforms in a single, unified inbox. This streamlines communication and enables seamless customer engagement across multiple channels.

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Email and Messenger Integration
Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

Create a comprehensive FAQ list in your chat widget to help visitors quickly find answers to common questions. This improves response times, enhances the support experience, and allows your team to focus on more complex issues, leading to a more efficient support system.

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