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Wix App Store (100+ Reviews)

Monthly Plan
Annual Plan
Save 40%
Chatway for Wix
Free

For small team size with only one customer support representative

Free
Get Started Access Pro features free for 14 days
Pro

For professional individuals and teams. Scales well for businesses with a large number of agents

$9Agent
/month
Billed monthly
Start 14-day free trial Cancel anytime
Price
Free
$15 per agent/month
Free
$9 per agent/month
Widget Customization Set widget position, customize colors, add a contact form, and apply attention-grabbing effects.
Unlimited Conversation Engage with an unlimited number of visitors and have unlimited conversations with them.
Facebook Messenger Integration You can integrate existing Messenger pages with Chatway and manage the conversation in Chatway itself.
Email integration Create an email and forward all emails to Chatway to manage email conversations in the Chatway inbox.
Private Notes Add private notes for yourself or tag a teammate for collaboration.
Custom data, tags, segments Collect custom visitor data, assign conversation tags, and create custom segments for quick access.
Multilingual Widget Support Connect with a global audience by displaying the widget in their preferred language.
Multiple Agent Support Collaborate with your team by adding more agents to manage conversations efficiently.
Chat History Access previous chat conversations to analyze and enhance support interactions.
30 Days
Unlimited
Free

For small team size with only one customer support representative

Free
Get Started Access Pro features free for 14 days
1 visitors per month 1
  • Price: Free
  • Widget Customization Set widget position, customize colors, add a contact form, and apply attention-grabbing effects.
  • Unlimited Conversation Engage with an unlimited number of visitors and have unlimited conversations with them.
  • Facebook Messenger Integration You can integrate existing Messenger pages with Chatway and manage the conversation in Chatway itself.
  • Chat History: 30 Days Access previous chat conversations to analyze and enhance support interactions.
Pro

For professional individuals and teams. Scales well for businesses with a large number of agents

$9Agent /month Billed monthly
Start 14-day free trial Cancel anytime
100 visitors per month 100
  • Everything in Free, and
  • $15 per agent/month
  • $9 per agent/month
  • Email integration Create an email and forward all emails to Chatway to manage email conversations in the Chatway inbox.
  • Private Notes Add private notes for yourself or tag a teammate for collaboration.
  • Custom data, tags, segments Collect custom visitor data, assign conversation tags, and create custom segments for quick access.
  • Multilingual Widget Support Connect with a global audience by displaying the widget in their preferred language.
  • Multiple Agent Support Collaborate with your team by adding more agents to manage conversations efficiently.
  • Chat History: Unlimited Access previous chat conversations to analyze and enhance support interactions.

Why Chatway?

Widget Customization

Tailor the live chat interface to match your brand's identity by adjusting elements such as colors, icons, positioning, and more. This can help reinforce your brand identity, making your brand more recognizable and memorable to customers.

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Widget Customization
Canned Responses

Canned Responses

Create a library of pre-written responses for frequently asked questions to streamline communication, cut down wait times, and enhance the overall customer experience.

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Team Collaboration

Invite and assign roles to multiple agents to ensure efficient customer support. Utilize tools like private notes and reminders to manage tasks effectively and promote smooth collaboration within your team.

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Team Collaboration
Multilingual Support

Multilingual Support

Communicate with visitors in their preferred language using our multilingual chat widget, which supports over 20 languages, including Spanish, French, Hebrew, Portuguese, and more.

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Mobile Apps

Stay connected and responsive wherever you are with our mobile apps for both Android and iOS. Never miss an opportunity to engage with customers by providing support on the go.

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Mobile Apps
Segmentation, tags and custom data

Segmentation, tags and custom data

Categorize and label conversations based on specific criteria like behavior and demographics. Add custom data, such as purchase history and account details, to deliver more personalized and helpful support.

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Notifications

Receive email and push notifications for every incoming message, empowering you to respond swiftly. This enables you to stay ahead of customer expectations and deliver outstanding support.

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Notifications
Analytics

Analytics

Gain valuable insights into chat agents' activities and interactions with customers.  With analytics, you can refine your chat strategy, enhance agent productivity, and deliver great customer experiences.

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Email and Messenger Integration

Connect email and Messenger to Chatway and manage conversations from these platforms in a single, unified inbox. This streamlines communication and enables seamless customer engagement across multiple channels.

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Email and Messenger Integration
Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

Create a comprehensive FAQ list in your chat widget to help visitors quickly find answers to common questions. This improves response times, enhances the support experience, and allows your team to focus on more complex issues, leading to a more efficient support system.

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