Give excellent customer service with a live chat app.
Wix App Store (100+ Reviews)
For small team size with only one customer support representative
FreeFor professional individuals and teams. Scales well for businesses with a large number of agents
For small team size with only one customer support representative
FreeFor professional individuals and teams. Scales well for businesses with a large number of agents
Tailor the live chat interface to match your brand's identity by adjusting elements such as colors, icons, positioning, and more. This can help reinforce your brand identity, making your brand more recognizable and memorable to customers.
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Create a library of pre-written responses for frequently asked questions to streamline communication, cut down wait times, and enhance the overall customer experience.
Learn MoreInvite and assign roles to multiple agents to ensure efficient customer support. Utilize tools like private notes and reminders to manage tasks effectively and promote smooth collaboration within your team.
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Communicate with visitors in their preferred language using our multilingual chat widget, which supports over 20 languages, including Spanish, French, Hebrew, Portuguese, and more.
Learn MoreStay connected and responsive wherever you are with our mobile apps for both Android and iOS. Never miss an opportunity to engage with customers by providing support on the go.
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Categorize and label conversations based on specific criteria like behavior and demographics. Add custom data, such as purchase history and account details, to deliver more personalized and helpful support.
Learn MoreReceive email and push notifications for every incoming message, empowering you to respond swiftly. This enables you to stay ahead of customer expectations and deliver outstanding support.
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Gain valuable insights into chat agents' activities and interactions with customers. With analytics, you can refine your chat strategy, enhance agent productivity, and deliver great customer experiences.
Learn MoreConnect email and Messenger to Chatway and manage conversations from these platforms in a single, unified inbox. This streamlines communication and enables seamless customer engagement across multiple channels.
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Create a comprehensive FAQ list in your chat widget to help visitors quickly find answers to common questions. This improves response times, enhances the support experience, and allows your team to focus on more complex issues, leading to a more efficient support system.
Learn MoreChatway for Wix lets you chat with your website's visitors in real-time, making it easier to give quick, personalized responses and keep them happy.
With Chatway for Wix, you can instantly interact with your website visitors, offering assistance and prompt answers to their inquiries.
Access customer information, device details, and chat history to understand your customers' needs.
A free plan is available, or upgrade to the Pro plan to access our robust live chat capabilities.
Seamlessly integrate Chatway with your account and promptly respond to messages from your Facebook customers right from your Chatway account.
Chatway for Wix allows you to effortlessly share content and files with your customers within chats for better customer support.
With Chatway for Wix, you have complete control over customization, allowing you to align it perfectly with your brand's aesthetics.
Add your support team members as agents and assign specific conversations to them, ensuring smooth collaboration within your team.
Get a clear picture of your support activities, including customer support requests, both resolved and unresolved, as well as your agents' activity within the chosen timeframe.
Chatway is accessible to Android and iPhone users. You can easily download it from the App Store for iPhone and the Play Store for Android devices.
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We love Wix and are committed to supporting the community with great plugins.
Our plugins prioritize speed, clean code, and delivering outstanding results because we care about your website's performance.
Our plugins are incredibly user-friendly, and you'll find FAQs for each product on their dedicated pages.
Whether you need technical support or want to say Hello, our responsive support team is here with a 100% response rate!
