Chaty for Ecwid

Connect with your website visitors through the communication channels they use the most using Chaty!
Show an inviting chat button on your website and get in touch with your customers in a quick and easy way.

Choose the plan that fits your needs:

Basic

$5/month

Billed monthly

Pro

$10/month

Billed monthly

Growth

$15/month

Billed monthly

With Chaty, you’re able to:

Increase your leads and calls
Enhance your customer service
Lead your customers to your store location
Upgrade to a Pro plan for more monthly visitors

Choose from 20 different channels

WhatsApp, Facebook Messenger, SMS, Instagram, Telegram, Line, WeChat, Twitter, Google Maps, Slack, Phone (click to call), e-mail, Skype, Snapchat, LinkedIn, Viber, VKontakte, Waze, Poptin pop-ups and three custom channels of your choice, e.g. a link to an external channel or contact page

What do you get with Chaty?

Show all the channels you want
at the same time (16)

Customize Whatsapp message
and email subject

Track click on Google Analytics

Customize the widget and channels’ color with HEX code

Choose from 3 other chat button
designs or upload your own

Show on specific pages

Change the location of the widget on
the screen by the pixel

Remove the “Get widget” link from
the chat button

Change the size of the widget

What do you get in the free plan?

Show up to 20 different click to communicate channels
Choose the location of the widget (bottom left/right)
Add a personalised call to action text to your widget
Choose between 7 different colors
You can show your widget on desktop or mobile, or both!
Display different channels on desktop and mobile, for example you can have phone, SMS and WhatsApp buttons and on desktop you can have Facebook. e-mail and Poptin popup buttons.

What do you get in the Pro plans?

Up to 10K/50K/150K/300K/500K monthly visitors
Everything in free plan and also:
Page targeting rules
Days and hours targeting rules
Country targeting rules
Traffic source targeting
Date scheduling
More than one widget
No “Get Chaty” credit

FAQ

How do I choose the communication channels I want to display on my site?

After you install the app and activate it, go to the Chaty app in your Ecwid admin panel and click on the channels you want to add: they will get highlighted. Fill out the information in the relevant fields according to the examples below them:

What’s included in the free plan?

All features are available in the free plan, except for:

1. The free plan is limited to 500 visitors

2. “Get Chaty” credit is removed in the Pro plans

3. Different types of custom targeting are available only in the Pro plans

4. Creating multiple widgets, e.g. for different pages is also available only in the Pro plans