In this guide we’ll show you how to install Chaty on a SquareSpace website.
But first it’s time to explain what does Chaty do and how can it be beneficial for your business.
Chaty offers your site visitors an easy click-to-chat access to all the platforms that you’re available on.
Having a single widget with various channels can help you improve customer experience on your site and increase your chances of conversion and sales.
You can use the Chaty app with more than 20 commonly used channels such as phone, email, WhatsApp, Facebook Messenger, Instagram, Telegram, Twitter, TikTok, Slack, Skype, Vkontakt, Viber, SMS, LinkedIn, Google Maps, Line, WeChat, Snapchat, Waze, Poptin and a contact form or even add a custom channel.
Don’t forget to check our entire Chaty knowledgebase to make the most out of the product.
Let’s dive in on how to install Chaty on SquareSpace. First, you will need to create an account for the Chaty app here or if you already have one, log in instead.
Next, proceed with creating and customising your widget by adding your preferred channels such as WhatsApp, Facebook Messenger, Instagram, Line and so on:
After you are done, you need to copy the installation code:
Now, let’s connect Chaty to your SquareSpace site.
To install the Chaty code on the entire site, go to your SquareSpace dashboard and click on Go to website in order to open the site configuration:
Then click Settings > Advanced > Code injection to open the Code injection tab.
Once the Code injection tab is opened, go to the Footer section and paste the Chaty installation code. After you are done, don’t forget to save the changes.
And that’s it! Now you can display chat channels like WhatsApp, Messenger, Instagram and SMS on your entire SquareSpace website. In the end, depending on your settings and customisations, it could look something like this:
If you any assistance with configuring this, please don’t hesitate to reach out to our support team!