I don’t see My Sticky Elements on my website, what can I do?

  1. Home
  2. >
  3. I don’t see My Sticky Elements…

In this guide we’ll show you what to do if you don’t see the My Sticky Elements widget on your site.

To learn more about how to use the My Sticky Elements plug-in click here, and don’t forget to check our entire My Sticky Elements knowledgebase to make the most out of it.

In most of the cases, after clicking on the “SAVE CHANGES” button, the widget will appear immediately on your website. In some rear cases, the widget won’t appear on your site. Here are some steps you can take to solve this:

  1. Are you using a cache plugin? We work well with most of the cache plugins, and have a built-in function that purges cache after you save your My Sticky Elements settings, but in some cases you’ll have to purge your cache manually. To do that, please go to your cache plugin’s settings, and look-up for the cache purge option.
  2. Are you using CloudFlare cache? Please go to your Caching settings in Cloudflare and click on the Purge Everything button

Still having issues? If after purging your cache you still don’t see My Sticky Elements widget on your website, please email us at [email protected] or visit our Facebook group.

Still have questions? Ping us at our Facebook group, and we’d love to help out!