In this guide we’ll show you how to launch LiveChat through My Sticky Elements. LiveChat is a premium live chat software for business. Please note this live chat requires a paid subscription.
To learn more about how to use the My Sticky Elements plug-in click here, and don’t forget to check our entire My Sticky Elements knowledgebase to make the most out of it.
So let’s dive in. First, install the LiveChat plug-in for WordPress here: https://wordpress.org/plugins/wp-live-chat-software-for-wordpress/
You will then be invited to create a LiveChat account or sign in your already existing one to link it to the plug-in. Now log in to your LiveChat dashboard and click on the ”Settings” gear icon at the bottom left corner of the page. Then click on ”Chat widget” and ”Customization” below, look for ”Position” and tick the ”Always hide minimized widget icon” option. Finally, click on ”Save changes” in the pop-up that will appear.
Now, open the My Sticky Elements settings from your WordPress dashboard, then go to section 2 – “Add chat and social media” and from the Chat & social icons add a new custom link channel:
In the field that will show up below, add this code:
Select whether you want your LiveChat live chat to be displayed on desktop or mobile devices, or both. You can customize the channel appearance by expanding the “Apperance settings”. You can then customize the channel appearance by uploading a custom icon – for example the LiveChat logo – or choosing one from the Font Awesome directory. If you select an icon from the Font Awesome directory, you can change its background colour and colour. You can also add an icon text (the text that will appear under the icon in the My Sticky Elements widget), for example ”Need help?”, as well as your icon text size and on hover text, for example ”One agent online now”.
That’s it! When you’re done, don’t forget to hit the ”Save changes” button to make sure your settings will be displayed accordingly. In the end, depending on your settings and customisations, it should look something like this: