You can use the custom channels to link to any web page, social service or even custom JavaScript code (e.g. you can use it to launch a chat provider like Tawk.To)

Here’s how you do it:

1. Click on the custom icon channel
   
2. Enter the URL you’d like to link to (it can also be a JavaSript code starting with “javascript:”)
   
3. Click on the Settings icon to upload your own custom image or select a Font Awesome icon instead. You can control the colors, on-hover text and select if you want the link to be opened in a new tab.