The Viber channels doesn’t work the same for all countries. Sometimes you’ll need to remove the “+” and your country code to make it work. Let’s take this phone number as an example: +1458234753 (1 is the country code).
If Viber doesn’t work in that syntax, you should try these options instead:
To learn more about how to use the Chaty plug-in click here, and don’t forget to check our entire Chaty knowledgebase to make the most out of it.