In this guide we’ll show you how to launch Tidio live chat through Chaty. Tidio is a live chat platform meant to increase your customer satisfaction and sales, generating leads and much more.
So let’s dive in. First, install the Tidio plug-in for WordPress here: https://wordpress.org/plugins/tidio-live-chat/
You will then be redirected to the Tidio panel login page where you can either sign up for a new account or log in your currently existing one to link the two.
Open the Chaty settings from your WordPress dashboard. In the social channels tab add a new custom link channel:
In the field that will show up below, add this code:
Select whether you want your Tidio live chat to be displayed on desktop or mobile devices, or both. You can then customize the channel appearance by uploading a custom icon – for example the Tidio logo. You can change its (background). You can also add an on hover text, for example ”Hello :)”
That’s it! When you’re done, don’t forget to hit the ”Save changes” button to make sure your settings will be displayed accordingly. In the end, depending on your settings and customisations, it should look something like this: