In this guide we’ll show you how to launch Tidio live chat through Chaty. Tidio is a live chat platform meant to increase your customer satisfaction and sales, generating leads and much more.
So let’s dive in. First, install the Tidio plug-in for WordPress here: https://wordpress.org/plugins/tidio-live-chat/
Open the Chaty settings from your WordPress dashboard. In the social channels tab add a new custom link channel:
In the field that will show up below, add this code:
Select whether you want your Tidio live chat to be displayed on desktop or mobile devices, or both. You can then customize the channel appearance by uploading a custom icon – for example the Tidio logo. You can change its (background). You can also add an on hover text, for example ”Hello :)”
That’s it! When you’re done, don’t forget to hit the ”Save changes” button to make sure your settings will be displayed accordingly.