In this guide we’ll show you how to launch Gorgias live chat & helpdesk from Chaty.
Gorgias is a well-recognised e-commerce helpdesk service that ”turns your customer service into a profit center”.
Before we start, don’t forget to check our entire Chaty knowledgebase to make the most out of it.
So let’s dive in. First, you need to install the Gorgias app from the Shopify app store here.
You can then choose whether you want the channel to be displayed on desktop or mobile, or both, as well as choose an icon colour or upload your own image, as well as add an on hover text, for example: ”Live Chat”.
If you any assistance with configuring this, please don’t hesitate to reach out to our support team!
Still have questions? Ping us at our Facebook group, and we’d love to help out!