In this guide we’ll show you how to launch Chaport live chat through Chaty. Chaport is a live chat software for websites meant to display a live chat widget to your website for free so you can start talking to your customers and increase sales as soon as possible.
To learn more about how to use the Chaty plug-in click here, and don’t forget to check our entire Chaty knowledgebase to make the most out of it.
So let’s dive in. First, install the Chaport Live Chat plug-in for WordPress here: https://wordpress.org/plugins/chaport/
Go to https://www.chaport.com and sign up for an account if you don’t have one. Next, go to Settings → Installation Code and click on ”Copy Installation Code”.
Then paste the copied installation code into the Installation code field in the Chaport plug-in settings in your WordPress dashboard.
Now, open the Chaty settings in your WordPress dashboard and in the settings, choose your channels step add a new custom link channel:
In the field that will show up below, add this code:
Select whether you want your Chaport chat to be displayed on desktop or mobile devices, or both. You can then customize the channel appearance by uploading a custom icon – for example the Chaport logo. You can also аdd an on hover text, for example ”Chaport”.
Note: if you want to hide the Chaport live chat widget on load so that the widget is launched through Chaty, you need to add this code right after your appid in the installation code field:
That’s it! When you’re done, don’t forget to hit the ”Save changes” button to make sure your settings will be displayed accordingly. In the end, depending on your settings and personalisations, it should look something like this: