How to install Chaty on Joomla

In this guide we’ll show you how to install Chaty on an Joomla website.

But first let’s explain what exactly Chaty does and how can it be useful for your business.

The Chaty app provides your site visitors with an easy click-to-chat access to all platforms that you’re available on.

Having one single widget with different channels can help you improve your customer experience and increase your chances of conversion and sales.

You can use Chaty with more than 20 common channels such as phone, email, WhatsApp, Facebook Messenger, Instagram, Telegram, Twitter, TikTok, Slack, Skype, Vkontakt, Viber, SMS, LinkedIn, Google Maps, Line, WeChat, Snapchat, Waze, Poptin and a contact form or even add a custom channel.

Finally, don’t forget to check our entire Chaty knowledgebase to make the most out of the product.

So let’s dive in on how to install Chaty on Joomla. First, create an account for the Chaty app here or if you already have an account, log in instead. 

Next, set up and customise your widget by adding your channels of choice such as WhatsApp, Facebook Messenger, Instagram, email and so on: 

After you are done, copy the installation code:


Now, let’s connect the Chaty app to your Joomla website.

To install the Chaty app code on the enitere site, go to your Joomla dashboard, click on System > Site Templates in order to open the theme menu:

Then, click on the theme you want to add the code in and open your theme’s index.php file with the Editor.

In your theme index.php file simply paste the Chaty installation code at the bottom, right before the closing body tag and click on Save.

And that’s it! Now you will have the Chaty widget on your entire website. In the end, depending on your settings and customisations, it could look something like this with different social and communication channels like Viber, Snapchat, Telegram and many more:

If you any assistance with configuring this, please don’t hesitate to reach out to our support team!

Still have questions? Ping us at our Facebook group, and we’d love to help out!