Step #1: On your Tags section, click New to create a new tag.
For this example, let’s create a tag for the Whatsapp channel click event.
Step #2: Enter “Chaty – Whatsapp” as a tag title. You can also enter any title you want.
Step #3: Click the pencil icon under Tag Configuration.
Step #4: Click Google Analytics.
Step #5: Click Google Analytics: GA4 Event.
Step #6: Enter your GA4 Measurement ID and Event Name as Chaty_Whatsapp. You can also set your own event name.
Step #7: Click the pencil icon under Triggering.
Step #8: Create a new trigger.
Step #9: Enter “Chaty – Whatsapp” as trigger title or any title you like.
Step #10: Click the pencil icon under Trigger Configuration.
Step #11: Click Just Links as the Trigger Type.
Step #12: Click Some Link Clicks.
Step #13: Select the variable Click Classes and set the condition to contain “chaty-whatsapp-channel”.
Step #14: Click Save
Step #15: Click Submit to publish the changes.
Follow the same process for adding another click event. Just use the link class below for each channel.
WhatsApp: chaty-whatsapp-channel
Phone: chaty-phone-channel
Instagram: chaty-instagram-channel
Facebook Messenger: chaty-facebook_messenger-channel
Skype: chaty-skype-channel
Email: chaty-email-channel
SMS: chaty-sms-channel
Contact Form: chaty-contact_us-channel
Line: chaty-line-channel
Telegram: chaty-telegram-channel
Viber: chaty-viber-channel
WeChat: chaty-wechat-channel
Linkedin: chaty-linkedin-channel
Chaty widget: has-gae