how to add a WeChat channel to your Chaty widget

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In this guide we’ll show you how to add a WeChat channel to your Chaty widget.

WeChat is a widely used Chinese app for messaging, social media and payments and one of the largest such apps with over 1 billion monthly active users from all over the globe. 

So let’s get started!

Step 1: Start by opening your Chaty settings from your WordPress admin panel and click on edit next to the widget you wish to edit.

Step 2: From the first step, “Choose your channels” step, add WeChat. It will appear below.

Way #1: show your username on click/ hover

Unfortunately, WeChat doesn’t feature a click-to-chat API, so by default, we can only show your username on hover or click in order for your website visitors to be able to look you up manually. To do this, simply type your WeChat username – ID – in the WeChat field. You will usually find the WeChat ID written next to the avatar photo of your profile in WeChat.

In the end, it will look something like this on your site:

Way #2: show a QR code users can scan to find you on WeChat

Scanning a WeChat user’s QR code is the quickest way to add them as a contact. Please note that uploading a QR is available in our Pro plans only. To set this up, add your WeChat ID as described in the previous step. Then, click on the “Settings” button to show the channel extra settings. You’ll see the QR code upload option at the bottom. Next, simply upload your QR code there and that’s it! To find your QR code in WeChat, from the Me tab, tap your avatar, then My QR Code.

In the end, it will look something like this on your site:

Way #3: Add a direct link to your WeChat via custom link channel

For this way to add WeChat on your site, you’ll need to use a custom link channel instead of the WeChat one. To do that, from Step 1: Choose your channels, click on the “+ Custom channel” button. It will appear right below.

Proceed with getting your QR code from WeChat following the steps in the previous step – from the Me tab in WeChat, tap your avatar, then My QR Code – and then use a free online QR decoding tool such as https://zxing.org/w/decode.jspx or just scan it with your phone and copy the link. 

Next, paste the link in the custom link channel in Chaty. Click on the “Settings” button to reveal extra settings, including the option to upload a custom image for the channel – where you can upload a custom WeChat icon. 

No matter which way you choose, after you’re done adding your WeChat details, you can click on the “Settings” button to reveal additional settings for the channel. From there you can add on hover text (the text that will show when somebody places their mouse on the channel), icon background colour, as well as a custom image for the channel. If you upload a custom icon, please make sure you upload an image file of the following types: .png, .jpeg, .jpg, .gif or .svg and that it’s no bigger than 100 KB.

And that’s it!


Still have questions? Ping us at our Facebook group, and we’d love to help out!