Some users prefer to show their chat channels in any open-state by default, which means when visitors enter the website, they’ll see the chat channels without clicking on the Chaty widget.

This is how you configure it:

  1. Click on the Default state dropdown
  2. Choose the “Opened by default” option
  3. You can decide whether you want to display the close option or not by click on the “Show close button” toggle

Still have questions? Ping us at our Facebook group, and we’d love to help out!