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Communicate with customers from different parts of the world with a multilingual chat widget. Languages include Hebrew, Spanish, French, and more.


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How does Multilingual Support help?

Chatway’s multilingual support feature enables you to customize your live chat widget to seamlessly translate over 20 languages, including Arabic, French, Spanish, Russian, Chinese Mandarin, Hebrew, and more.

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This feature allows you to communicate effectively with customers and website visitors from various linguistic backgrounds, ensuring a personalized and inclusive interaction experience. By breaking down language barriers, Chatway helps you engage with a diverse customer base, enhancing their overall experience and satisfaction. Whether your audience is local or international, you can cater to different linguistic needs, making every interaction relevant and meaningful.

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You have the flexibility to set a default language for your live chat widget, which determines the initial language interface that visitors encounter. This customization ensures that your visitors are greeted in a language that is most accessible to them, improving their experience right from the start.

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If no specific language is set in the visitor's browser settings, the default language you choose will be displayed. This feature not only streamlines communication but also demonstrates your commitment to inclusivity and customer-centric service.

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Adding this useful Chatway feature to your customer support not only expands your market but also builds a sense of belonging and loyalty among your customers and prospects, boosting your brand’s global presence and value.

Reach a Global Audience

Connect with customers across continents and cultures through multilingual support. A live chat widget that translates into over 20 languages ensures seamless communication with a diverse customer base.

Reach a Global Audience
Increased Sales

Increased Sales

Grow your customer base and boost revenue by accessing new markets. Chatway’s multilingual chat support helps you connect with customers from various regions, creating more sales opportunities and driving business growth.

Competitive Advantage

Stand out from your competitors by providing multilingual support. Show your dedication to customer satisfaction and inclusivity, attract a broader customer base, and build stronger brand loyalty.

Competitive Advantage

Supercharge Your Website with Chatway Live Chat

Chatway for WordPress lets you go above and beyond to meet your customer's needs by providing instant assistance, quick resolutions and excellent customer service via live chat.

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Provide Real-Time Customer Support

With Chatway for WordPress, you can instantly start chatting with your website visitors, answer their questions, and assist them in real-time.

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See Visitor Insights

View insights about your website visitors including their device details, pages visited and chat history to better understand and cater to their needs.

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Enjoy Free Access to Features

A free plan is available, or upgrade to the Pro plan to access our robust live chat capabilities.

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One-Click Facebook Integration

Connect your Facebook interactions to Chatway with our one-click integration. Streamline inquiries, provide answers and send prompt messages directly from your Chatway dashboard.

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Easy File Sharing

Share images, screenshots, and other media files to provide better context, and clarification of complex issues. Provide quicker resolutions and reduce frustrations.

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Match Your Brand

Create a fully customizable live chat widget that matches your brand's colors, logo, and style. Maintain consistency, and reinforce brand identity on your website.

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Better Team Collaboration

Assign agents to specific conversations and use private notes to foster team collaboration, strategize better and improve assistance based on past interactions, or known customer preferences.

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Track Support Activities

Gain insights into your support team's workload and efficiency by tracking customer support requests, both resolved and open, as well as agent activity within a specific timeframe.

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Keep Up with Native Mobile Apps

Offer premium support even on-the-move. Access Chatway on your mobile device using our native mobile apps for Android and iOS devices. Get it from the App Store or Play Store.

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